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Replacing spreadsheet-driven ops with a connected purchasing system
CASE STUDY 04 · OPERATIONS & SUPPLY CHAIN

Replacing spreadsheet-driven ops with a connected purchasing system

Client: Prestige beauty manufacturer
Industry: Beauty & Personal Care
Platform: Claude Code (Anthropic)
Scope: Operations & Supply Chain

A 5-skill layer spanning purchasing, inventory, planning, logistics, and order management.

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60–105 d
Manufacturing lead times long enough that a missed reorder signal meant months-long stockouts.

Situation

Purchase orders lived in one database; supplier updates arrived by email and required manual entry. Inventory across four locations reconciled manually, if at all.

Approach

A router plus a purchasing manager with automatic invoice recognition, a multi-location inventory ledger, a nine-step monthly planning process, and a daily fulfillment report.

Results

  • Vendor invoices linked to POs automatically
  • Inventory reconciliation runs daily, not manually
  • A new retail channel launched with compliance built in
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